Preparation is half the battle. That goes for job interviews as well. No two conversations are ever the same, but there are questions that recur. We’ve put together a list of 25 questions that have a high chance of being asked at an interview where the STAR-method is being used.
#1 Have you ever had a customer crying on the phone? How did you respond?
#2 What is the toughest criticism you’ve received in your career until now? How did you deal with this?
#3 Tell us about a time you took the initiative on a project or task at work.
#4 How do you tackle a task you’ve never done before?
#5 Have you ever unintentionally offended or upset someone? Can you describe the details?
#6 Can you tell me about the last time you had to act on something without a formal policy or procedure on how to go about it?
#7 Can you tell me about a time when you let someone down? How did you handle it?
#8 Can you tell me about a time when it was particularly important to impress the client? What did you do different from usual?
#9 Was there ever a time you had to work with someone who had a completely different personality than your own? How did that influence your work?
#10 Describe a time when you had difficulty building a relationship with a colleague. Did you overcome this?
#11 Describe your first job. How did you learn the ropes?
#12 Describe a time when you had to manage many responsibilities at once. How did you deal with this?
#13 Describe a moment you convinced someone to see things your way at work.
#14 Tell me about a time you had to explain something difficult to someone who knew little about the subject.
#15 In your career so far, have you been working under close of loose supervision? Which style do you prefer?
#16 Can you give an example of how you deal with change?
#17 Tell me about a mistake you made at your last position and what happened after?
#18 Describe a situation when you knew you were right about something, but you had to follow your manager’s (different) instructions.
#19 Can you tell me about your last work related uncomfortable conversation?
#20 Give an example of a plan you presented and how you dealt with the feedback.
#21 Describe a time when you were confronted with a stressful situation. How did you handle it?
#22 How do you deal with dissatisfied customers?
#23 Describe a situation in which you have convinced someone of the added value of your work.
#24 Can you give an example of a time when you tried to achieve something and failed?
#25 Can you give an example of a setback you overcame during the last year?
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